Community Board

internal teams answer customer questions in slack channel. Add slack channel (ability to choose specific channel) as a new data source to answer customers in email.

Sometimes a Hypertyme email simply rephrases an email received in the inbox instead of generating an answer based on it.

Automatically resync website pages when new pages are added.

Being able to use one subscription on more than one email account

In some cases Hypertype X has difficulties in understanding the context of an email and therefore generates faulty responses. I assume this might be due to taking into account Google's own messages, instead of ONLY the emails

Since I use the signature in gmail, I do not need Hypertype to generate this for me. Would be a great feature to add a signature to HT responses, or turn that automatic signature off. I really enjoy this app.

Improve follow-up emails. Current problems: Doesn't address the original recipient but me Ignores time gap since last email (e.g., 1 week/month).

Using the Brain feature in Dashboard, I can't search info / data in emails. My inbox is my knowledge base, it would be great that the search retrieve info from this knowledge base (data, info, contact info, summaries..)

I think that everyone would love the ability to add an action to a template. For example if I respond with a template message like "Not Interested" the associated action with that message template is to move the email to spam folder or I can select to delete the email after I respond.